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Server Care
Keep your critical systems running at their best
Your vital business applications rely on servers, whether in the public cloud, a local data centre, or on-premise. Server Care delivers top-tier support, ensuring your servers stay updated, secure, and reliable.
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With Server Care, our expert engineers proactively monitor and address issues with your servers, hypervisor, operating system, and key applications, providing unparalleled customer satisfaction through our co-pilot approach. Gain peace of mind with our backup management and warranty coordination services, protecting your data and hardware from failures and losses.
The Instillery have an innate understanding of our business and provide us with the IT support, agility and responsiveness our business needs in today’s global and digital marketplace.
Paul Littlefair
Chief Information Officer, Liverstock Improvement Corporation
How We Do it
01
Monitoring & Alerting
We provide 24x7 monitoring of your systems, ensuring visibility into performance, capacity, and availability, preventing unnecessary slowdowns or risks to your business.
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03
Operating System Support
Our experienced engineers monitor and support your systems comprehensively, from the hypervisor and operating system to core applications, ensuring a cross-functional team of experts is always available to address any issues.
05
Warranty Coordination
We manage warranty issues with hardware vendors, supporting the entire process from diagnosis to vendor intervention, ensuring seamless remediation of failed components.
02
Update Management
Our proactive approach keeps your servers updated with the latest patches, reducing the attack surface and safeguarding against known vulnerabilities while improving performance with the latest updates and bug-fixes.
04
Backup Management
We ensure seamless backup operations, providing a safety net for your business in case of critical system failures or data loss, with monitoring and prompt response to failures, and assistance with data restoration.
What we offer
Comprehensive Reporting
Gain insights into the health and performance of your systems with comprehensive reporting, providing an overview of your environment's operational efficiency.
Co-Pilot
We believe in empowering your team, not withholding control. With co-pilot support, we work alongside your team, providing full access and visibility to tools, and upskilling your team in the process.
Remote & Onsite Support
Benefit from rapid response to issues with remote support and onsite assistance as needed, ensuring minimal downtime and swift resolution of problems.